Terms & Conditions

For TripleVerify Services

These terms and conditions govern your use of TripleVerify; by using this website, you are agreeing entirely to those terms and conditions. If you do not agree with these terms and conditions or any part of them, you must not use this website. You must be over 18 years old to use this website. By using this website and by agreeing to these terms and conditions, you warrant that you are over 18 years of age.

Using our Services

You must follow any policies made available to you within the Services. You must not misuse our Service. For example, do not use this website in any way that causes or may cause damage to the website or impairment of the website's availability and accessibility; or in any way which is illegal, fraudulent, harmful or unlawful, or in connection with any illegal, fraudulent, harmful or unlawful purpose or activity. Those terms do not give you the right to use this website to copy, send, store, use, publish, host, distribute or transmit any material or content which consist of (or is linked to) any computer virus, spyware, Trojan horse, worm, rootkit, keystroke logger or other malicious and/or damageable computer software. You must not use this website to transmit or send unsolicited commercial communications. You must not use this website in any other ways than the ways mentioned.

You must not induce, encourage, incite people or offer them incentives to sign up as an affiliate in any way. You must not use TripleVerify services for data mining or email harvesting. If you do so, your lists and account may be suspended and erased, without refund.

Restricted Access

The access to some areas of this website is restricted. You must not try to access them using a method other than the interface and the instructions that we provide. TripleVerify reserves the right to restrict access to areas of this website, or the access to the entire website, depending on TripleVerify's discretion. In case TripleVerify provides you with an account to enable you the access to restricted areas of this website, other services or content, you may be sure the information is kept confidential. TripleVerify may disable your account at TripleVerify's sole discretion without prior notice or explanation or not at all.

User Content

Your user content in these terms and conditions means material (including files uploaded without limitation to be verified, emails tracked and verified through the service, emails acquired from rest API integration) that you submit to this website, for whatever purpose. Your user content is the sole responsibility of the entity that makes it available. It must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action against you, TripleVerify or a third party (under any applicable law for each one). Any user content that is or has been subject to any threats or legal proceedings (past or actual) or other similar complaints must not be submitted to the website. TripleVerify reserves the sole right to edit or remove any material submitted to this website, stored on TripleVerify's servers, published or hosted upon this website. You grant TripleVerify the right to systematically view your data (email addresses) for the sole purpose of validation to verify whether the email addresses exist or do not. TripleVerify's staff will never be able to see your data, only the results of your data such as “exists Eor “does not exist Eand any transient errors associated in the efforts to increase the quality of TripleVerify's services. To ensure the safety of your data whenever it is encrypted using 2-way encryption methods. TripleVerify does not sell, share or use your data in any other way than validating email addresses. If you delete your data from our servers, it will be permanently deleted and unable to be recovered.

About these terms

TripleVerify may modify these terms and conditions at any time. You should look at them regularly to be sure you are aware of the current version. Revised terms and conditions will apply from the date of the publication of the revision.

No Warranties


This website will be available at all times, nor available at all.
The information on this website is complete, accurate, non-misleading or true.

Limitation and Exclusions of Liability

TripleVerify will not be responsible in any way (under both the law of torts and the law of contact, or any other laws) in relation to the contents and use of, or differently in connection with this website. TripleVerify will not be responsible to the extent that the website is provided free-of-charge, for any direct loss; TripleVerify will not be responsible for any indirect, special or consequential loss: loss of revenue, income, profits or anticipated savings, any business losses, loss of reputation or goodwill, loss of contracts or business relationships, or loss and/or corruption of information or data. TripleVerify shall not be obligated to complete repayment to the user of any costs but the credit package purchased by said user, at all times. Even if TripleVerify has been expressly advised, informed of the potential loss, these limitations of liability apply.


Nothing expressed in these terms and conditions will exclude or limit any warranty implied by law. Nothing in this website disclaimer will exclude or limit TripleVerify's liability in respect of any:

fraud or fraudulent misrepresentation on the part of TripleVerify; or matter which it would be illegal or unlawful for TripleVerify to exclude, limit, purport or attempt to exclude its liability.


By using this website, you agree that the terms and conditions, including the exclusions and limitations of liability, are reasonable. If you do not think they are reasonable, you must not use this website.

Other parties

You accept and agree that TripleVerify, as a limited liability entity, has an interest in limiting the personal liability of its employees. You agree that you will not bring any personal claim against TripleVerify's officers or employees regarding any losses you are suffering in connection with the website. Without prejudice to the previous paragraph, you agree that the limitations of liability and warranties expressed in these terms will protect TripleVerify's officers, employees, subsidiaries, agents, assigns, successors, and sub-contractors as well as TripleVerify itself.

Refund Policy

There are no refunds on partially used orders.

Unenforceable provisions

If any provision of these terms is found to be unenforceable under applicable law, it will not impinge the enforceability of the other provisions expressed in these terms.


You hereby indemnify TripleVerify and undertake to keep TripleVerify indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by TripleVerify to a third party in settlement of a claim or dispute on the advice of TripleVerify's legal advisers) incurred or suffered by TripleVerify arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to TripleVerify's other rights under these terms and conditions, if you infringe these terms and conditions in any way, TripleVerify may take such action as TripleVerify deems appropriate to deal with, including prohibiting you from accessing the website or suspending your access, blocking computers using your IP address from accessing the website, contacting your internet service provider to request they block your access to the website and/or taking actions in a court of law against you.


TripleVerify may transfer, sub-contract or otherwise deal with its rights and/or obligations under these terms and conditions without obtaining your consent nor notifying you.

Data Storage

You can remove your email lists any time you want. Moreover, TripleVerify automatically removes your lists one month after upload (if validation was not started) and one month after the list is validated. Please ensure you download your validation results once validation is finished.


If a part or provision of these terms and conditions is judged by any court of law or other competent authority to be unlawful and/or unenforceable, the other provisions will continue being applicable. If any unlawful and/or unenforceable provision turns out to be lawful or enforceable but a part of it has been deleted, this part will be considered as deleted, and the rest of the provision will be applicable.

Entire Agreement

These terms and conditions control the relationship between you and TripleVerify. They govern your use of this website, and supersede all previous agreements in respect of your use of this website.


Upon registration, you agree to receive promotional and transactional emails such as invoices, reset the password, and other automated emails. At any time, you can update your email preferences on your account settings: https://login.TripleVerify.com/settings.php

Contact Us

If you have any questions about these Terms of Service, our practices or your dealings with us, please contact us.