Triple Verify Services Agreement
This Master Services Agreement and any applicable proposal, pricing schedule or service order (each an
“Order”) (collectively the “Agreement”) is a legally binding agreement by and between Triple Verify
(“Company”, “us” or “we”), and the entity or person (“Client”, “you” or “your”) executing an applicable
Order. This Agreement describes the terms and conditions under which you may access and use
Company’s services and/or proprietary platform (collectively, the “Platform”). The “Effective Date” of this
Agreement is the earlier of (a) the date on which Client first accesses or uses the Platform (b) the date on
which the Company and the Client execute an Order; or (c) where a click-through acceptance or
acceptance check-box is provided within the Platform, by clicking or checking “I agree” (or similar
acceptance language).
This Agreement enables an affiliate of Company (“Company Affiliate”) to provide services to Client or an
affiliate of the Client (“Client Affiliate”) by entering into an Order (“Affiliate Order”). Each Affiliate Order
entered into shall be governed by the terms of this Agreement. For each Affiliate Order, the Company
Affiliate (if any) shall have all of the rights and obligations of “Company” and the Client Affiliate (if any)
shall have all of the rights and obligations of “Client” as set forth in this Agreement. Company shall not
be liable or otherwise responsible for any liability or obligation of any Company Affiliate under an
Affiliate Order. For purposes of this Agreement, “Affiliate” means, with respect to a party, any entity that,
directly or indirectly through one or more intermediaries, controls, is controlled by, or is under common
control with, such party. For purposes of the foregoing definition, the “control” of an entity (and the
correlative terms, “controlled by” and “under common control with”) means the direct or indirect
ownership or control of 50% or more of the voting interests of such entity.
Company may modify this Agreement from time to time in accordance with Section 13 (Modifications)
below. All exhibits or other documents attached hereto are hereby incorporated herein and made a part
of this Agreement for all purposes as if fully set forth herein.
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1. PLATFORM SERVICES.
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A. Platform Services. The Platform includes various tools and features that provide
access to, integrated display of and delivery of certain consumer data (“Data”) in
conjunction with and through Company and third party products and services
(“Products”) (collectively the “Platform Services”).
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i. Order. The Platform Services and related Products offered and made
available to Client shall be set forth in an applicable Order. If you use the
Platform Services and such Products, you may be subject to additional
terms and conditions applicable to such Products, if any, as set forth
herein or in an Order or as provided to you prior to the time of such use.
Your execution of an Order or use or continued use of such Products after
review of such additional terms shall constitute acceptance of such terms.
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ii. Client. For the purposes of this Agreement, “Client” means any individual,
corporation, partnership, limited liability company, association, trust,
unincorporated entity or other legal entity executing an Order or
otherwise accessing or using the Platform, and its employees,
representatives, consultants, contractors, partners, agents or Affiliates
who are authorized by such Client to access and use the Platform, each of
which whom shall agree to be bound by this Agreement.
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iii. Client Customers. For the purpose of this Agreement, “Client Customers”
means any end user customers who access the Products or Platform
Services through the Client Website.
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iv. Client Website. For the purposes of this Agreement, “Client Website” shall
mean the website or websites listed on an applicable Order.
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B. License. Subject to Client's compliance with the terms and conditions of this
Agreement, and as may be provided in an Order, the Company hereby grants Client,
during the applicable term of an Order, the non-exclusive, limited, revocable, non-
transferable, and non-sublicensable right and license to access and use the Platform
in accordance with the terms and conditions set forth herein and in the applicable
Order, and specifically: (i) to utilize and exploit the Platform solely to market and sell
the Data and Products as set forth in an applicable Order; and (ii) to allow Client
Customers or other end user consumers, members, customers and/or subscribers
(collectively the “Subscribers”) to access, view and use the applicable Data and
Products on or through the Platform. Except as provided herein, Client may not
disclose to or provide any third party access to, use of, or rights in or to the
Platform, except as third parties may access or use the Platform in relation to the
Client’s ordinary course of business and then only for the sole benefit of Client.
Except for the license granted hereunder, as between the parties, Company retains
all right, title and interest in and to the Platform.
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i. Reservation of Client Rights. Except as expressly set forth herein or
otherwise agreed upon by the parties hereto, Company acknowledges and
agrees that Client’s use of the Platform and Platform Services does not
grant Company any right, title or interest in any information, content, or
data obtained by Client from a source other than Company and used by
Client in conjunction or association with the Platform Services and
Company shall not make any claim of ownership or interest in any such
information, content, or data.
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C. Restrictions. Except as otherwise explicitly provided herein or in an applicable
Order, or as may be expressly permitted by Applicable Laws, Client will not, and will
not permit or authorize any third party to: (i) modify, make derivative works of,
disassemble, reverse compile and/or reverse engineer any part of the Platform, or
reverse engineer, decompile, disassemble, extract, or otherwise derive or attempt to
derive the source code of the Platform or any other compiled software provided or
made available by Company hereunder; (ii) use or permit the use of, reproduce or
otherwise duplicate, disclose, distribute, modify, encumber, time-share, license,
sublicense, sell, distribute, assign, rent, lease, or transfer the Platform, any portion
thereof, or any of Client’s rights thereto; (iii) frame and/or utilize framing techniques
to enclose any trademark, logo, and/or other portion of the Platform (including
images, text, page layout, and/or form); (iv) use any metatags and/or other “hidden
text” using Company’s name and/or trademarks; (v) use and/or access the Platform
in order to create any service, software, platform, documentation, or data that is
competitive with, substantially similar, or confusingly similar to any aspect of the
Platform; (vi) copy, reproduce, distribute, republish, download, display, post and/or
transmit any part of the Platform in any form and/or by any means; (vii) remove,
obliterate, or cancel from view any copyright, trademark, or other proprietary or
confidentiality notice or legend appearing on or in the Platform or any materials
provided or made available by Company hereunder, or fail to reproduce any such
notice or legend on any copy made of any such materials; (viii) take any action that
materially interrupts or interferes with, or that would reasonably be expected to
materially interrupt or interfere with, the Platform, Company’s business operations
or other customers’ use or enjoyment of the Platform or Platform Services; (ix) run
any form of auto-responder and/or “spam” on or through the Platform or use the
Platform to otherwise send “spam” to any third-party; (x) use the Platform in any
unlawful way or for any unlawful purpose and/or to violate any Applicable Laws; (xi)
circumvent or disable any security or technological features or measures of the
Platform, (xii) use the Platform to access, store, distribute or transmit any viruses,
worms, trojan horses, or other similar things or devices that may prevent, impair or
otherwise negatively affect the operation of any software, hardware, network,
program or data; (xiii) use the Platform to transmit any material that is unlawful,
harmful, threatening, defamatory, obscene, infringing, harassing or racially or
ethnically offensive, facilitates illegal activity or causes damage or injury to any
person or property; (xiv) use any “open source” or “copyleft” software in a manner
that would require Company to disclose the source code of the Platform to any third
party or offer the Platform at no charge; (xv) use the Platform to conduct or forward
illegal contests, pyramid schemes, chain letters, unsolicited or unauthorized
advertising, or unsolicited email or multi-level marketing campaigns; and/or (xvi)
access the Platform or Data for any purpose which is not authorized under this
Agreement. Notwithstanding anything to the contrary herein, Company may, in its
sole discretion, immediately revoke the grant of rights contemplated in Section 1.B if
Client breaches the restrictions in this Section or creates other security or legal
concerns.
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D. Systems. Client shall ensure that its network and systems comply with the relevant
specifications provided by Company and shall provide Company with information as
may be reasonably required by Company in order to render access to the Platform.
Client is responsible for obtaining, maintaining, and supporting all internet access,
computer hardware, and other equipment and services needed for it to access and/or
use the Platform, other than as necessary for Company to host and provide the
Platform. The Client will determine the access controls for the Subscribers and will
be responsible for its activity on or through the Platform, whether or not authorized,
including compliance with this Agreement. Client agrees to prevent unauthorized
access to, and/or use of the Platform and notify Company immediately of any
unauthorized use of Client’s account and/or any other known breach of security of or
to the Platform in connection with Client’s access to or use thereof. Company will, to
the extent permitted by law, and to the extent that Company reasonably deems it
necessary, immediately notify Client after becoming aware of any breach of security
relating to the Platform.
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E. Maintenance; Security. The Company will use its best efforts to provide standard
maintenance for the Platform during the term of this Agreement, which will include
enhancements, "bug fixes" and other modifications as may be identified by the
Company. Company shall bear no obligation to run, provide or support legacy
versions of the Platform. The Company may make additional modifications or
releases to the Platform and the underlying source code as the Company may
determine in its sole and absolute discretion. Notwithstanding the foregoing, to the
extent any such modifications or releases are reasonably expected to reduce, inhibit,
impair, or otherwise adversely affect the functionality or performance of the
Platform, the Company will use commercially reasonable efforts to notify Client of
such changes with as much notice as is reasonably practicable. The Company will, at
all times, implement and maintain reasonable technical, administrative, physical,
and organizational information security measures.
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F. Third Party Service Providers. The Platform and Platform Services may contain code,
content, features, functionality, components and certain products and services
(collectively the “Features”) that are provided by third-parties. In addition to this
Agreement, any such third-party Features may be governed by additional terms and
conditions provided by suppliers of said third-party Features which shall be set forth
herein this Agreement, an applicable Order, or as provided to you prior to the time of
such use. Your execution of an Order or use or continued use of such Features after
review of such additional terms shall constitute acceptance of such terms. Any
Features shall be provided “AS IS” without warranty of any kind by Company.
Company assumes no responsibility for, and specifically disclaims any liability or
obligation with respect to, any Features.
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G. Suspension. Client is responsible for maintaining the security of its account, and
shall use commercially reasonable efforts to govern and control activities that occur
with respect to its use of the Platform and by any Subscribers. Notwithstanding
anything herein to the contrary, Company reserves the right, without liability to the
Client, to disable or suspend the Client’s access to the Platform in the event (i) of
any material breach of this Agreement; (ii) Client or its Subscribers use of the
Platform (1) disrupts or poses a security risk to the Platform or any Company
customer, (2) is reasonably believed it may harm Company’s systems, or the systems
of any provider of any third-party services, or (3) may subject Company or any third-
party to liability; (iii) Client or its Subscribers are using the Platform for fraudulent
or illegal activities; (iv) Client’s use of the Platform materially violates any Applicable
Laws, specifically including without limitation, the Telephone Consumer Protection
Act and Fair Credit Reporting Act; or (v) Company’s continued provision of any of
the Platform Services is prohibited by Applicable Laws or regulation. Company shall
provide Client with reasonable notice and opportunity to cure any of the foregoing
events, unless in Company’s reasonable discretion, Company determines that such
notice and cure period would cause imminent harm to the Company, the Platform or
any third party.
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H. Trials and Betas. If Client receives access to the Platform (or certain features of the
Platform) on a free or trial basis or as an alpha, beta, or early access offering (“Trials
and Betas”), unless otherwise specified in an Order, use is permitted for Client’s
internal evaluation purposes only during the term specified in the Order (or if not
specified, ninety (90) days). Trials and Betas are optional and either party may
terminate Trials and Betas at any time for any reason. Trials and Betas may be
inoperable, incomplete or include features that Company may never release, and
their features and performance information, including the existence of such Trials
and Betas, are Company’s Confidential Information subject to all the applicable
protections and restrictions provided herein. Notwithstanding anything to the
contrary herein, Company provides no warranty, indemnity, uptime guarantee or
support for Trials and Betas and its liability for Trials and Betas will not exceed
US$100.
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i. Subscriber Accounts. To the extent an Order specifies that Client may offer Trials and Betas
to Subscribers, Client assumes all liability related to such Trials or Betas offering. For the
avoidance of doubt, Client agrees to maintain compliance with Applicable Laws, including as
specified in the Subscriber Agreement (Section 2.F.) and the FCRA (Section 2.G.) requirements
provided herein, related to any such Trials and Betas offering to Subscribers. Further, in addition
to Client’s indemnification obligations provided herein (section 8.A.), Client agrees to indemnify,
defend, and hold harmless Company, its affiliates and agents, and each of their respective
members, directors, officers, and employees from and against all third-party Claims (as defined
herein) related to the Trials and Betas.
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2. DATA AND INTEGRATED PRODUCTS.
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A. Data Providers. Client understands and agrees that the Data offered through the
Platform and/or used in conjunction with the Products is collected and compiled
from various third party data and service provider sources (each a “Data Provider”).
As such, Data is not being provided by the Company and is solely hosted and/or
provided by and through such Data Providers. You may be required to agree to
additional terms and conditions that apply to and govern the use of certain Data
(“Applicable Data Terms” from a Data Provider) and/or Products (“Applicable
Product Terms” as provided in links to products below this Agreement), which shall
be set forth within this Agreement, an applicable Order, or as provided to you prior
to the time of such use. Your execution of an Order or use or continued use of such
Data and/or Products shall constitute acceptance of such terms. Any Data or
Products provided by third parties, including Data Providers shall be provided “AS
IS” without warranty of any kind by Company. Company assumes no responsibility
for, and specifically disclaims any liability or obligation with respect to, any third-
party Data and Products.
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B. Representations and Warranties. Client represents and warrants that (a) it shall use
the Data and related Products only for an intended and permissible purpose under
this Agreement and/or an applicable Order; (b) it shall use and provide access to the
Data and related Products only in accordance with Applicable Laws, Applicable
Product Terms, and Applicable Data Terms, and when and where required, upon the
written instructions and consent of the Subscribers to whom such Products relate;
(c) it shall request and use the Data strictly in accordance with the FCRA,
understanding and acknowledging that THE FCRA PROVIDES THAT ANY PERSON
WHO KNOWINGLY AND WILLFULLY OBTAINS INFORMATION ON A CONSUMER
FROM A CONSUMER REPORTING AGENCY UNDER FALSE PRETENSES SHALL BE
FINED UNDER TITLE 18 OR IMPRISONED NOT MORE THAN TWO YEARS OR
BOTH; and (d) it shall maintain commercially reasonable procedures designed to
ensure that such Data and Products are not obtained by any unauthorized person
and/or entity. Company represents and warrants that (a) it has all applicable and
necessary rights, licenses, consents, and authorizations to grant the rights and
licenses hereunder, including with respect to Data; and (b) it is in compliance and
shall comply with all Applicable Laws.
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C. Privacy. Wherever Client collects personally identifiable information from its website
users and/or Subscribers, which will be used in conjunction with the ordering of any
Data through the Platform, Client agrees to clearly and conspicuously post a link to a
Privacy Policy on each of its websites where it is collecting such information. Such
privacy policy shall comply in all material respects with all Federal Trade
Commission guidelines and any other laws, rules, and regulations with respect to
personally identifiable information and online privacy and online privacy of minors,
including all Applicable Laws, in each case, applicable to Client’s collection and use
of personally identifiable information.
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D. Changes. Company shall have the right to modify or discontinue access to or delivery
of any or all of the Data, if it believes in good faith that it cannot provide the Data
without violating Applicable Laws or due to the requirements of any contract with a
Data Provider. When and where possible, Company shall provide Client with
reasonable notice prior to such modification or discontinuance and use reasonable
efforts to provide substitute data.
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E. Marketing Materials. Client agrees that it shall not use the terms and/or phrases
listed below in any marketing and/or advertising of the Data and related Products,
nor use such Data or related Products for any form of credit repair (as such term is
interpreted under Applicable Laws as defined in Section 5):
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i. Client must not use the following terms, "improve," "enhance," "boost,"
"raise," or "increase" in the same phrase as "score" or "rating,"
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ii. Client must not use the phrases "credit repair," "credit rebuilding," "credit
fix," "repair your credit," "fix your credit," or combinations of those words.
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iii. Client must not use the terms "advice," "tips," "suggestions" or
"instructions" in or near the same phrase as "improving," "enhancing,"
"boosting," "raising" or "increasing" a credit score or credit rating.
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iv. When making a statement about the performance of analytic tools
available in conjunction with the Products (e.g., a score simulator),
marketing and advertising materials must not suggest that a simulated
score (or its equivalent) is “always” predictive of one's actual score.
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F. Subscriber Agreement. Unless otherwise allowed under Applicable Laws, Applicable
Product Terms, or Applicable Data Terms, each Subscriber shall be required to enter
into an agreement or provide other authorization containing certain terms and
conditions related to the access and/or use of the Subscriber’s Data, and when and
where required, shall, include disclosures similar to those set forth herein (the
"Subscriber Disclosures"). Such Subscriber Disclosures shall govern the Subscriber's
consent and access to, use, and distribution of the Data and related Products, as well
as the Subscriber's affirmation of such consent. The Subscriber Disclosures may be
amended and/or updated by the Company, or as required by a Data Provider from
time to time, and to the extent applicable to the Client’s use of the Platform or
Platform Services, Client agrees to make similar modifications or changes to the
Subscriber Disclosures and the verbiage therein as Company, or a Data Provider,
may request.
i. Sample Subscriber Disclosures.
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Sample Web Page Disclaimer 1:
“You understand that by
[checking this box and] clicking on the ‘I Accept’ button below,
you agree to the terms and conditions, acknowledge receipt of
our privacy policy and you are providing ‘written instructions’
under the FCRA to [Client] authorizing [Client] to obtain
information from your personal credit profile from each credit
reporting agency. You authorize [Client] to obtain such
information solely to confirm your identity and display your
credit data to you.”
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Sample Web Page Disclaimer 2:
“By [checking this box and]
clicking on the ‘I Authorize’ button below, you agree to the
terms and conditions, acknowledge receipt of our privacy policy
and agree to its terms, and confirm your authorization for
[Client] to obtain your credit profile from any consumer
reporting agency to display to you, to confirm your identity to
avoid fraudulent transactions in your name, and to enable any
consumer reporting agency to monitor your credit for changes.”
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Terms and Conditions Disclaimer:
“You understand that by
clicking on the "I Accept" button and signing up for services,
you are providing "written instructions" to [Client] and its
employees, agents, subsidiaries, affiliates, contractors, third
party data sources and suppliers, and all other credit reporting
agencies under the Fair Credit Reporting Act (FCRA), as
amended, to access your credit files from each national credit
reporting agency and to exchange information about you with
each such national credit reporting agency in order to verify
your identity and to provide the products and/or services to you.
You agree and hereby authorize Company, its agents and
employees, to provide your personally identifiable information
(or, if applicable, information about your child you have
enrolled) to third parties as provided in our Privacy Policy, as
may be amended from time to time, You waive any and all
claims against Company and its agents and employees for the
acts or omissions of these third parties with regard to the use or
disclosure of such information. Your further authorize Company
and its agents and employees to obtain various information and
reports about you (or about your child that you have enrolled, if
applicable) in order to provide the products and/or services,
including, but not limited to, address history reports, name and
alias reports, criminal reports or sex offender reports, and to
provide monitoring and alerts.”
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Privacy Policy/Terms and Conditions Disclaimer:
“While
enrolling for the products and/or services, we will ask you for
the following types of information: contact information (such as
name, address, phone number, and email address); sensitive
information (such as date of birth, driver's license number and
social security number); personal information to verify your
identity and financial information (such as credit card number).
This information is required in order to verify your identity,
charge you the agreed upon fees for our products and services,
and to fulfill our obligation to provide our products and services
to you, including communicating with third parties as necessary
to provide such products and services, such as identification
verification companies, consumer reporting agencies, payment
validation companies, law enforcement agencies, or others.”
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G. Obligations under the FCRA. Where Client has access to and uses a consumer report
(as defined in the FCRA), Client must abide by the certain rules set forth under the
Fair Credit Reporting Act (FCRA). The
Notice to Users of Consumer Reports:
Obligations of Users Under the FCRA is available at
***LINK***
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H. Client Branding and Marketing. Client is responsible for all marketing efforts
pertaining to its use and access to the Data and related Products. Solely to the
extent necessary for Company to comply with Applicable Laws or Data Provider
requirements, Client acknowledges that the Company may request that Client
submit for approval, which approval will not be unreasonably withheld, conditioned
or delayed, on any and all brochures, press releases, internet postings, marketing,
advertising promotional or any other materials to be used by Client in conjunction
with the marketing of the Data and/or Products.
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i. Branding. Client is responsible for providing its own branding, including
trade names, trademarks, service marks and logos, as well as securing a
URL for use with the Platform and the Products. Client is solely
responsible for securing a URL via a registrar service, as well as clearing
and registering any trade names, trademarks, service marks and logos,
trademark or other intellectual property rights or concerns connected
with a brand or URL.
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ii. Website. Company may (i) provide access to pre-coded web styling and
features for Client to build a website with Platform integration and access
to the Products, or (ii) deliver a Company hosted website to be developed
and managed by Client. In either instance provided herein, Client shall be
fully responsible for website compliance with all Applicable Laws, rules,
and regulations including but not limited to those relating to terms of use,
privacy policies, and ADA accessibility. Company may collect, use, share,
sell and store data made available via the website solely in connection
with the Platform and in accordance with the Agreement and all
Applicable Laws.
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3. FEES; PAYMENTS.
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A. Fees. In consideration of the access to and use of the Platform and Platform
Services, Client agrees to pay Company the fees, including training, deployment,
consulting, and certain specified expenses, set forth in the applicable Order or
agreed upon in writing (“Fees”). All undisputed Fees, expenses and taxes due
hereunder will be paid in U.S. dollars and shall be remitted to the Company within
thirty (30) days of receipt of an invoice. Unless otherwise provided for herein, all
Fees are non-cancellable and non-refundable. All Fees due and payable by Client to
Company under this Agreement must be paid in full without any deduction, set-off,
counterclaim or withholding of any kind unless required by law. If a Client fails to
pay the full amount of the charges detailed in any invoice, then the undisputed and
unpaid amounts of such invoice shall accrue interest at a rate of 1.5% per month or,
if less, the maximum rate permitted by law and Client shall pay all associated
collection costs, including without limitation any court and attorneys’ fees.
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B. Payment. Client shall pay Company for the Fees due hereunder via check, wire
transfer, ACH, or credit card. If Client elects to pay via credit card, Fees shall be
charged to a credit card account designated by Client. Such credit card payment
shall be subject to an additional charge not greater than 4.5% of the transaction
value (referred to on the Client invoice as “Admin Fees” or a similar annotation),
depending on the brand of credit card utilized by the Client. These Admin Fees shall
be a pass-through expense to the Client and shall not be greater than the amount
assessed to Company when administering the credit card payment.
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C. Taxes. Client shall be solely responsible for collecting all sales, use, or excise taxes,
or any other similar taxes or fees assessed by any state or local authority
(collectively, "Sales Taxes" due in connection with sales of the Data and Products to
its Subscribers and remitting, when due, to the appropriate governmental
authorities, all such Sales Taxes. Client shall indemnify, defend, and hold harmless
the Company for any and all such Sales Taxes and any damages incurred by the
Company in connection with Client's failure to properly collect and deliver to the
appropriate government authorities on a timely basis all required Sales Taxes.
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i. Exemption. Client shall notify Company if Client is not required to collect
and/or remit sales, use or excise tax due to Client being exempt as it
relates to such products or services or because such products and services
are not taxable in a state or states of operation. In such event, if sales, use
or excise tax is then required on the sales transaction between Client and
Company, Company shall bill Client and include sales, use or excise tax on
an applicable invoice.
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D. Disputed Amounts. If Client disputes any charge or amount on any invoice or
statement, and such dispute cannot be resolved promptly through good-faith
discussions between the parties, Client shall pay the amounts due under this
Agreement minus the disputed amount and the parties shall diligently proceed to
resolve such disputed amount through arbitration, as set forth in Section 14, within
forty-five (45) days from the date of the invoice. An amount will be considered
disputed in good faith if (i) Client delivers a written statement to Company on or
before the due date of the invoice, describing in detail the basis of the dispute and
the amount of the dispute or amount being withheld by Client, (ii) such written
statement represents that the amount in dispute has been determined in good faith,
and (iii) all other amounts due from Client that are not in dispute have been paid in
accordance with the terms of this Agreement.
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E. Access. Company may, without liability to Client, disable the password, account,
and/or access to all or part of the Platform if any undisputed Fees are not paid when
due under this Agreement or an applicable Order; provided however, that Company
shall provide Client with fifteen (15) days prior notice to cure any non-payment of
undisputed Fees. In the event the amounts due remain unpaid, the Company shall
not be obligated to provide access to or use of the Platform until such undisputed
Fees are paid in full.
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F. Subscriber Payment Processing. In the event that Client does not pay any
undisputed Fees within thirty (30) days after written demand by Company, then in
addition to any other rights granted to Company herein, including the termination
rights as set forth in Section 4, Company and Client hereby agree that (a) Company
shall have the right to collect applicable fees from all such Subscribers of Client via
payment processor at Company’s discretion; (b) upon Company’s assumption of
processing payments from Client’s Subscribers, Client shall be prohibited from
canceling, removing and/or transferring any Subscriber out of or away from the
Platform except as requested by each Subscriber; (c) Client shall only communicate
with Subscribers as required by Applicable Laws; and (d) Company shall promptly
communicate such changes to the Subscriber as required by Applicable Laws, with
no further notice required or due to Client. Client shall include in its Subscriber
facing terms and conditions that the Subscriber account may be assigned or
transferred at any time without notice, so long as there is not a material change to
the products or services provided to Subscriber.
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4. TERM AND TERMINATION.
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A. Term. This Agreement shall commence on the Effective Date and unless otherwise
specified in an Order, shall continue for a period of one (1) year (the “Initial Term”),
and thereafter automatically renew for additional one (1) year terms (each a
“Renewal Term”), unless either party delivers written notice at least thirty (30) days
prior to the end of the Initial Term or a Renewal Term of such party's intent to
terminate this Agreement (the Initial Term and all such Renewal Terms, collectively
the “Term).Termination shall not relieve either party of obligations incurred prior
thereto.
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B. Termination. Either party may terminate this Agreement immediately upon written
notice to the other party (i) if the other party files a petition for bankruptcy, becomes
insolvent, or makes a general assignment for the benefit of its creditors, or a
receiver is appointed for the other party or its business, (ii) if the other party
breaches or fails to perform in any material respect any of its material obligations
under this Agreement, and does not cure such breach or failure within seven (7)
days after receipt of written notice of the breach or failure, or (iii) if a party has a
reasonable belief that continuance of the delivery, receipt or use of the Platform
Services will result in an imminent violation of an Applicable Law. Notwithstanding
the foregoing, in the event that a change in Applicable Laws or Data Provider
requirement results in Company no longer being able to offer the Platform or the
Products in a commercially reasonable manner as determined by Company, Company
shall have the right to terminate this Agreement without penalty upon thirty (30)
days’ notice.
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C. Obligations After Termination. Upon termination, Client will (x) stop all use of the
Platform and the license granted in Section 1.B hereunder shall be terminated; and
(y) pay (i) all outstanding undisputed fees; (ii) charges and expenses owed through
the date of termination, or any period thereafter that the then current Subscribers
continue to access and use the Platform or Products; and (iii) any unpaid, recurring
fixed Fees, including monthly minimum commitments, within the terminated
Order(s) for the remainder of the applicable Term.
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5. REPRESENTATIONS AND WARRANTIES.
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A. Applicable Law. Each party represents and warrants that it will comply with all local,
state, federal, and international laws, rules and regulations, as applicable in
performance of this Agreement, including, without limitation, the Gramm-Leach
Bliley Act, 15 U.S.C. §§6801-6809, the Telemarketing and Consumer Fraud and
Abuse Prevention Act, 15 U.S.C. §§6101-6108, the Telemarketing Sales Rule Act, 16
C.F.R. pt. 310, the Fair Credit Reporting Act (U.S.C. §1681m(a)), the Federal Trade
Commission Act, the Children’s Online Privacy Protection Act, the CAN-SPAM Act of
2003, the Telephone Consumer Protection Act (42 U.S.C. 227), provisions relating to
the National Do Not Call Registry ((16. C.F.R. Part 310) and applicable state Do Not
Call List requirements, the Fair Debt Collection Practices Act, the Dodd-Frank Wall
Street Reform and Consumer Protection Act including but not limited to Section
1031 and 1036, 12 U.S.C §§5531, 5536, Section 5 of the FTC Act, the Fair Debt
Collection Practices Act, the Federal Communications Act, and any other applicable
local, state, federal or international laws (collectively, “Applicable Laws”).
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B. Company Representations. Company represents, warrants, covenants and agrees
that Company’s provision of the Data and Products via the Platform as contemplated
by the parties in this Agreement does not violate either any third party contractual
obligations or restrictions relating to the Company’s access or use of any such Data
or Products, or any third party intellectual property or proprietary rights.
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C. Client Representations. Client represents, warrants, covenants and agrees that: (i)
Client will avoid deceptive, misleading or unethical practices that are or would be
reasonably expected to be detrimental to the Company or its Data Providers, or their
respective business or reputation; (ii) Client will make no intentionally false or
misleading representations with regard to the Company or its Data Providers (iii)
Client will not intentionally publish or employ, or cooperate in the publication or
employment of, any misleading or deceptive advertising material with regard to the
Company or any Products; and/or (iv) other than to the extent permitted in this
Agreement or an applicable Order, Client will not modify any Data or Products in any
manner (other than their "look and feel"). Client further represents and warrants that
(i) it has implemented or contractually required industry-standard security measures
to help protect the security and integrity of, and prevent, unauthorized access to the
Data, Products, Platform, Platform Services or Company systems; (ii) it will not
disrupt, disable, erase, alter, harm, damage, interfere with or otherwise impair in
any manner the Data, Products, Platform, Platform Services or Company systems;
and (iii) in the event of any security breach or unauthorized access to any Data,
Products, Platform, Platform Services or Company systems, Client will immediately
investigate such breach and immediately notify Company within three (3) hours,
and, unless otherwise informed by Company, take all corrective action necessary to
remedy such breach, and perform such remediation (with all consumer notifications
and credit monitoring to be undertaken by Company), all at Client’s cost.
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6. CONFIDENTIALITY; NON-DISCLOSURE.
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A. Confidential Information. "Confidential Information" means any non-public data,
information and other materials regarding the products, software, services,
customer list, or business of a party (and/or, if either party is bound to protect the
confidentiality of any third party’s information, of a third party) provided by or on
behalf of a party to the other party where such information is marked or otherwise
communicated as being “proprietary” or “confidential” or the like, or where such
information should, by its nature, be reasonably considered to be confidential and/or
proprietary. Without limiting the foregoing, any software, performance data,
benchmark results, and technical information relating thereto, pricing information
and the terms and conditions of this Agreement (but not its existence) shall be
deemed Confidential Information. The party disclosing Confidential Information shall
be referred to herein as the “Disclosing Party” and the party receiving Confidential
Information shall be referred to herein as the “Receiving Party.”
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B. Disclosure. Each party shall at all times keep and maintain the confidentiality of all
Confidential Information, and shall not use or reproduce Confidential Information
except for the purposes provided herein and shall not disclose any Confidential
Information to any third party (other than to its legal, accounting or other
professional representatives on as needed basis, provided such party has an
obligation to keep the same confidential). Each party shall inform its employees,
marketers, agents and contractors of the nondisclosure requirements set forth in
this Agreement and shall obtain their respective commitments to abide by such
requirements. Each party hereto shall be responsible for the actions of any of its
employees, marketer, agents, Affiliates or contractors that would constitute a
violation of such party's rights under this section if such violation had been
committed directly by such party. Notwithstanding the above, the Receiving Party
may disclose certain Confidential Information of the Disclosing Party, without
violating the obligations of this Agreement, to the extent the disclosure is required
by a valid order of a court or other governmental body having jurisdiction, provided
that to the extent not prohibited by Applicable Laws, the Receiving Party provides
the Disclosing Party with reasonable prior written notice of such disclosure and at
Disclosing Party’s expense, makes a reasonable effort to obtain, or to assist the
Disclosing Party to obtain, a protective order preventing or limiting the disclosure
and/or requiring that the Confidential Information so disclosed be used only for the
purposes for which the law or regulation required, or for which the order was
issued. Each party shall notify the other upon the discovery of any loss or
unauthorized disclosure of the Confidential Information of the other party, promptly
after such discovery, including a brief description of the Confidential Information
disclosed.
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C. Exclusions. Confidential Information shall not include information that: (i) is or
becomes generally known or available to the public at large other than as a result of
a breach by the Receiving Party of any obligation to the Disclosing Party; (ii) was
known to the Receiving Party free of any obligation of confidence prior to disclosure
by the Disclosing Party; (iii) is disclosed to the Receiving Party on a non-confidential
basis by a third-party who did not owe an obligation of confidence to the Disclosing
Party and does not reasonably appear to have obtained the information improperly
or from an unauthorized source; or (iv) is developed by the Receiving Party
independently of and without reference to any part of the Confidential Information.
Confidential Information shall not be deemed to be in the public domain or generally
known or available to the public merely because any part of said information is
embodied in general disclosures or because individual features, components or
combinations thereof are now or become known to the public.
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7. DISCLAIMERS AND OTHER LIMITATIONS.
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A. No Warranty. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT AND ANY
APPLICABLE ORDER, THE DATA, FEATURES, PRODUCTS, PLATFORM AND
PLATFORM SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE”
BASIS, AND THE COMPANY MAKES NO REPRESENTATION OR WARRANTY,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. NO WARRANTIES WILL BE CREATED BY COURSE OF
DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE, INCLUDING,
WITHOUT LIMITATION, THAT THE PLATFORM WILL OPERATE ERROR FREE,
WITHOUT INTERRUPTION, WILL ACHIEVE ANY INTENDED RESULT, OR THAT
THE DATA WILL BE COMPLETE, ACCURATE AND VALID, AND THE COMPANY
EXPRESSLY DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES.
COMPANY EXERCISES NO CONTROL OVER AND EXPRESSLY DISCLAIMS ANY
LIABILITY ARISING OUT OF OR BASED UPON CLIENT’S USE OF THE PRODUCTS
OR ANY DATA.
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B. Limited Liability. EXCEPT FOR CLAIMS RELATING TO DATA PRIVACY OR
PROTECTION, THE CONFIDENTIALITY PROVISIONS IN SECTION 6,
INDEMNIFICATION PROVISIONS IN SECTION 8, OR CLAIMS FOR ATTORNEY’S
FEES AND COSTS AWARDED TO A PARTY UNDER THE TERMS OF THIS
AGREEMENT, IN NO EVENT WILL EITHER PARTY OR THEIR RESPECTIVE
SERVICE AND DATA PROVIDERS WILL BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE AND/OR EXEMPLARY
DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS,
LOSS OF GOODWILL, LOSS OF USE, LOSS OF DATA, OR OTHER INTANGIBLE
LOSSES ARISING OUT OF OR RESULTING FROM USE OR INTENDED USE OF
THE PLATFORM OR PLATFORM SERVICES, EVEN IF SUCH PARTY HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT FOR CLAIMS
RELATING TO DATA PRIVACY OR PROTECTION, PLATFORM RESTRICTIONS IN
SECTION 1.C, THE FEES IN SECTION 3.A, THE CONFIDENTIALITY PROVISIONS
IN SECTION 6, AND THE INDEMNIFICATION PROVISIONS IN SECTION 8, UNDER
NO CIRCUMSTANCES WILL EITHER PARTY OR ITS SERVICE OR DATA
PROVIDERS’ TOTAL AND CUMULATIVE LIABILITY FOR DAMAGES ARISING OUT
OF AND/OR IN CONNECTION WITH THIS AGREEMENT REGARDLESS OF THE
FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED ON
CONTRACT, TORT, OR OTHERWISE, EXCEED AN AMOUNT EQUAL TO THE
AMOUNT THAT COMPANY HAS RECEIVED FROM OR ON BEHALF OF CLIENT
DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE
ACTION OR CLAIM. THIS LIMITATION OF LIABILITY IS AN ESSENTIAL ELEMENT
OF THE BASIS OF THE BARGAIN BETWEEN COMPANY AND CLIENT.
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8. INDEMNIFICATION.
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A. Client Indemnification. CLIENT SHALL INDEMNIFY, DEFEND AND HOLD
HARMLESS COMPANY, ITS AFFILIATES AND AGENTS, AND THEIR RESPECTIVE
MEMBERS, DIRECTORS, OFFICERS AND EMPLOYEES, FROM AND AGAINST ALL
THIRD PARTY CLAIMS, LOSSES, DAMAGES, COSTS (INCLUDING REASONABLE
ATTORNEY'S FEES, COURT COSTS, AND COSTS ASSOCIATED WITH COMPANY
RESPONDING TO A SUBPOENA), SUITS, JUDGMENTS, REGULATORY INQUIRIES,
GOVERNMENT ORDER, EXPENSES AND DEMANDS (COLLECTIVELY, "CLAIMS")
TO THE EXTENT ARISING OUT OF, FROM, OR RELATED TO (I) THE BREACH OF
ANY REPRESENTATION, WARRANTY, COVENANT OR AGREEMENT HEREIN, (II)
THE USE OF OR PROVISION OF THE PLATFORM, DATA OR PRODUCTS OTHER
THAN IN ACCORDANCE WITH THIS AGREEMENT OR IN VIOLATION OF
APPLICABLE LAW, (III) ANY GROSSLY NEGLIGENT ACT OR OMISSION OR
WILLFUL MISCONDUCT IN CONNECTION WITH THE PERFORMANCE OR NON-
PERFORMANCE OF ANY OBLIGATION UNDER THIS AGREEMENT, (IV) ANY USE
OF THE PLATFORM OR PLATFORM SERVICES THAT INFRINGES UPON ANY
PATENT, COPYRIGHT, OR TRADE SECRET OF A THIRD PARTY INTELLECTUAL
PROPERTY, OR (V) ANY ACTS OF THE INDEMNIFYING PARTY OUTSIDE THE
SCOPE OF THIS AGREEMENT. THESE INDEMNIFICATION OBLIGATIONS SHALL
SURVIVE THE TERMINATION OF THE APPLICABLE ORDER.
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B. Company Indemnification. COMPANY SHALL INDEMNIFY, DEFEND AND HOLD
HARMLESS CLIENT, ITS AFFILIATES AND AGENTS, AND THEIR RESPECTIVE
MEMBERS, DIRECTORS, OFFICERS, AND EMPLOYEES, FROM AND AGAINST ALL
CLAIMS TO THE EXTENT ARISING OUT OF, FROM, OR RELATED TO ANY USE OF
THE PLATFORM OR PLATFORM SERVICES THAT INFRINGES UPON ANY PATENT,
COPYRIGHT, OR TRADE SECRET OF A THIRD PARTY’S INTELLECTUAL PROPERTY
(COLLECTIVELY, “IP CLAIMS”). HOWEVER, COMPANY SHALL HAVE NO LIABILITY
OR OBLIGATION HEREUNDER WITH RESPECT TO ANY IP CLAIMS ARISING
DIRECTLY OR INDIRECTLY FROM (I) THE USE OF THE PLATFORM OR PLATFORM
SERVICES IN COMBINATION WITH PRODUCTS, SERVICES, SOFTWARE, DATA, OR
SYSTEMS NOT PROVIDED BY COMPANY, (II) ANY MODIFICATION OR
UNAUTHORIZED USE OF THE PLATFORM OR PLATFORM SERVICES OR ANY
BREACH OF THIS AGREEMENT BY CLIENT, (III) INSTRUCTIONS OR DIRECTIONS
PROVIDED BY OR ON BEHALF OF CLIENT, OR (IV) THE FAILURE TO USE
UPDATES OR CORRECTIONS PROVIDED BY COMPANY. IN RESPONSE TO AN
ACTUAL OR POTENTIAL IP CLAIM UNDER THIS SECTION, IF REQUIRED BY
SETTLEMENT OR INJUNCTION OR AS COMPANY DETERMINES NECESSARY TO
AVOID MATERIAL LIABILITY, COMPANY MAY AT ITS OPTION (I) PROCURE THE
RIGHTS FOR CLIENT’S CONTINUED USE OF THE PLATFORM OR PLATFORM
SERVICES, AS APPLICABLE, (II) REPLACE OR MODIFY THE ALLEGEDLY
INFRINGING PORTION OF COMPANY’S PLATFORM OR PLATFORM SERVICES TO
AVOID INFRINGEMENT WITHOUT REDUCING THE OVERALL FUNCTIONALITY
OF THE PLATFORM OR PLATFORM SERVICES, OR (III) TERMINATE THE
IMPACTED ORDER, OR PORTION THEREOF, AND REFUND TO CLIENT ANY PRE-
PAID, UNUSED FEES FOR THE TERMINATED PORTION OF THE ORDER. THIS
INDEMNITY WILL BE CLIENT’S ONLY REMEDY UNDER THIS AGREEMENT FOR
ANY INFRINGEMENT, MISAPPROPRIATION, OR OTHER VIOLATION BY COMPANY
OF A THIRD PARTY’S INTELLECTUAL PROPERTY OR OTHER RIGHTS.
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C. Indemnification Procedures. THE INDEMNIFYING PARTY RESERVES THE RIGHT,
AT ITS SOLE COST, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF
ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY THE
INDEMNIFIED PARTY, IN WHICH EVENT THE INDEMNIFIED PARTY WILL
REASONABLY ASSIST AND COOPERATE WITH THE INDEMNIFYING PARTY IN
ASSERTING ANY AVAILABLE DEFENSES. THE INDEMNIFIED PARTY AGREES NOT
TO SETTLE ANY MATTER WITHOUT THE PRIOR WRITTEN CONSENT OF THE
INDEMNIFYING PARTY. THE INDEMNIFIED PARTY MAY HAVE COUNSEL OF
THEIR OWN CHOICE AT THEIR OWN COSTS.
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9. INSURANCE.
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A. Insurance Requirements. During the term of this Agreement, Company and Client
shall each maintain at least the following insurance coverages with insurance
carriers with an A.M. Best rating: (a) comprehensive / commercial general liability
insurance (which shall provide for minimum limits of $1,000,000 per occurrence);
and (B) professional liability (also known as errors and omissions) insurance with
combined single limits of not less than $1,000,000. Upon request, each party shall
provide the other with evidence of such insurance coverage(s).
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10. PROPRIETARY RIGHTS.
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A. Intellectual Property. As used herein, "Intellectual Property" means all patents,
designs, inventions, trademarks, service marks, trade names and trade dress,
copyrights and copyrightable works (including software programs and related
documentation), trade secrets, know-how, design rights, database rights, and all
other intellectual property and proprietary information, and all modifications,
compilations, and derivative works thereof.
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B. Ownership. The Company is the sole and exclusive owner of all right, title and,
interest, including Intellectual Property rights, in and to the Products, Platform,
Platform Services, and all related documentation, source code, algorithms, tools,
scripts, processes, techniques, methodologies, inventions, know-how, concepts,
formatting, arrangements, visual attributes, and all derivatives, enhancements,
modifications and improvements thereof. Client acknowledges that the Products,
Platform and Platform Services and any related source code/algorithms constitute:
(i) an original compilation protected by US copyright laws; and/or (ii) trade secrets
of Company. Client acknowledges and agrees that the Products, Platform and
Platform Services are licensed to Client, and not sold. Company reserves all right,
title, and interest, including all Intellectual Property rights, in and to the Products,
Platform and Platform Services, subject only to the license rights expressly granted
to Client pursuant to the terms of this Agreement. As between Company and Client,
Client shall have the sole and exclusive right, title and interest in and to any
Intellectual Property in the Client Website and Client owned marketing materials.
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C. Feedback. If Company receives any feedback (which may consist of questions,
comments, suggestions or the like) regarding the Products, Platform or Platform
Services (collectively, “Feedback”), all rights, including intellectual property rights in
such Feedback shall belong exclusively to Company. Client hereby irrevocably and
unconditionally transfers and assigns to Company all intellectual property rights it
has in such Feedback and waives any and all moral rights that Client may have in
respect thereto. It is further understood that use of Feedback, if any, may be made
by Company at its sole discretion, and that Company in no way shall be obliged to
make use of the Feedback.
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D. Exclusions. Each of the Company and Client acknowledge that the other owns and/or
licenses or may hereinafter develop certain Intellectual Property used in the
performance of this Agreement. Subject to the foregoing Feedback clause, each of
the Company and Client specifically disclaim any ownership or other right with
respect to the Intellectual Property owned and/or licensed and/or developed by the
other party, except as otherwise provided herein. Except as expressly provided
herein, neither party grants or transfers to the other, nor does the other party
obtain, any right, title, claim, license or other interest in or to any of the Intellectual
Property (including information, consumer information database, systems, forms
manuals or other proprietary information) utilized or provided by the other party.
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E. Use of Name and Logo. Client hereby grants Company the right to use Client’s
name, trade names, trademarks and/or logos in marketing, sales, and public
relations materials and other communications solely to identify Client as a customer
of Company. Client shall have the right to revoke permission of such use of the
name, trademark and logo at any time, upon reasonable notice to Company. Other
than as expressly stated herein, neither Company nor Client shall use the other
party's names, trademarks or logos without the prior written permission of the other
party.
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F. Client Representations. Client represents and warrants that Client has, and will
maintain, the lawful rights or licenses to use all trademarks, service marks,
copyrights, and all other intellectual property rights necessary to conduct its
business. Client also has the required licenses and/or usage rights to grant Company,
and where applicable will grant to Company, the use of any intellectual property
required to provide the services contracted for herein to Client. Client does not
infringe any Intellectual Property rights of any third party.
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11. AUDIT RIGHTS.
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A. Records. Each party shall maintain complete and accurate books and records of its
activities performed pursuant to this Agreement relating to (i) transactions that
trigger a payment to Company, and (ii) compliance with Applicable Laws governing
(a) the use and retention of Data, and (b) lead generation and sales and marketing
activities, as applicable.
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B. Audit. Each party shall retain and make available such records in Section 11.A for at
least three (3) years following the end of the calendar year to which they pertain, to
the other party, at such party’s expense and upon a mutually agreeable date and
time not to exceed thirty (30) days after such request, for inspection during normal
business hours at a mutually agreeable time, solely to verify any reports and
payments made and/or compliance in other respects under this Agreement.
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12. ELECTRONIC COMMUNICATIONS.
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A. Communication Requirements.
By using the Platform, Client agrees to receive
certain communications from us electronically in connection with the Platform. Such
communications include by way of email, text message, posting notices, delivering
notifications through our mobile applications or through other electronic means.
Client agrees that all agreements, notices, disclosures and other communications
that we provide to you electronically satisfy any legal requirement that such
communications be in writing.
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13. MODIFICATIONS.
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A. Agreement Modifications. From time to time, Company may modify the terms of this
Agreement. Company will use commercially reasonable efforts to notify Client of the
modifications and the effective date of such modifications through communications
via Client’s account, email, or other means. Client must accept the modifications to
continue accessing or using the Platform. If a Client objects to the modifications,
unless otherwise agreed by Company, its exclusive remedy is to cease any and all
access and use of the Platform and terminate this Agreement which shall not be
deemed a breach, provided that Client shall be entitled to a reasonable wind-down
period if allowable without undue or unreasonable harm to Company or the
Platform. Client may be required to click to accept or otherwise agree to the
modified terms in order to continue accessing or using the Platform, and in any
event continued access or use of the Platform after the modified version of these
terms goes into effect will constitute Client’s acceptance of such modified version.
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14. MISCELLANEOUS.
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A. Authority. With respect to any individual consenting to this Agreement on behalf of
its employer or another entity, that individual represents and warrants that: (i) it has
full legal authority to bind its employer or such entity to this Agreement; (ii) it has
read and understood this Agreement; and (iii) it agrees to this Agreement on behalf
of the party that it represents. In the event that an individual registers or signs up
for the Platform using an email address from its employer or another entity, then
that individual (a) will be deemed to represent such party and (ii) will bind its
employer or that entity to this Agreement. If an individual does not have the legal
authority to bind its employer or the applicable entity, that individual should not
access or use the Platform, execute an Order and should not click or check “I agree”
(or similar acceptance language).
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B. Entire Agreement. This Agreement constitutes the full and complete understanding
and agreement of Client and the Company and supersedes all prior negotiations,
understandings and agreements pertaining to the subject matter hereof.
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C. Assignment. Neither party may assign its rights or obligations under this Agreement
without the written consent of the other party, which consent shall not be
unreasonably withheld, conditioned or delayed. However, Company shall be able to
assign this Agreement to an Affiliate or in the event of a merger, acquisition or
change of control, without having to obtain the consent of Client. Any attempted
assignment that is prohibited under this section shall be null and void. This
Agreement will bind and inure to the benefit of each party's successors and
permitted assigns.
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D. Survival. The rights and obligations of the parties set forth in Section 6
CONFIDENTIALITY; NON-DISCLOSURE, Section 7 DISCLAIMERS AND OTHER
LIMITATION, Section 8 INDEMNIFICATION, Section 10 PROPRIETARY RIGHTS, and
Section 11 AUDIT RIGHTS, and any right or obligation of the parties which by its
express terms or nature and context is intended to survive termination or expiration
of this Agreement or any Order, shall survive such termination or expiration.
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E. Equitable Remedies. Breaches of a party’s obligations related to the protection of
confidential information, protection of intellectual property rights (including
violations of Section 1.C), or compliance with Applicable Laws may cause such other
party to incur irreparable harm and significant injury that would be difficult to
ascertain and would not be compensable by damages alone. Accordingly, each party
acknowledges and agrees that, in addition to any and all remedies that the non-
breaching party may have at law or otherwise with respect to such a breach, the
non-breaching party will be entitled to seek injunction or other appropriate equitable
relief without posting bond and without being obligated to prove actual damage or
harm.
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F. Relationship. The Company and Client are independent contractors with respect to
one another under this Agreement. This Agreement shall not be deemed to establish
any agency, joint venture or partnership relationship. Each party shall be responsible
for the payment of all employee compensation, benefits and employment and other
taxes pertaining to its employees and business. Neither party shall have the
authority to legally bind the other to any contract, proposal or other commitment or
to incur any debt or create any liability on behalf of the other.
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G. Waiver. No delay or omission or failure to exercise any right or remedy provided for
herein will be deemed to be a future waiver thereof and any single or partial
exercise of any such right or remedy, power or privilege will not preclude any later
exercise thereof.
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H. Severability. In the event that any provision of this Agreement is held to be invalid,
illegal or unenforceable under present or future laws, then such provision will be
fully severable and this Agreement will be construed and enforced as if such invalid,
illegal or unenforceable provision were not a part hereof.
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I. Headings. The headings of sections herein are for convenience only and will not be
deemed to affect in any way the scope, intent or meaning of the provisions to which
they refer.
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J. Governing Law and Arbitration. This Agreement shall be governed and construed in
accordance with the laws of the State of New York, without resort to the conflict of
law principles thereof. Except as it relates to Company’s efforts to collect unpaid
Fees from Client, any controversy, claim or dispute between the parties arising out of
or relating to this Agreement or the breach, termination, enforcement,
interpretation, conscionability or validity thereof, including any determination of the
scope or applicability of this Agreement to arbitrate, such controversy, claim or
dispute shall be resolved by mandatory, binding arbitration, rather than in court. The
parties agree that the arbitration shall be administered by the American Arbitration
Association (AAA), or other nationally recognized arbitrator as agreed upon by the
parties and the parties shall be bound by any and all rules of AAA or other mutually
accepted rules and any award/decision rendered. Notwithstanding anything to the
contrary in the AAA rules, the arbitrator will be empowered to order interim or
permanent injunctive relief, which may be enforced in any court of competent
jurisdiction. Any decision or award as a result of any such arbitration proceeding
shall be in writing and shall provide an explanation for all decisions. Any such
arbitration shall include a written record of the arbitration hearing and shall be
conducted by an arbitrator as agreed upon by the parties, or if no agreement can be
made, then an arbitrator shall be selected by AAA experienced in complex business
transactions. The award rendered by the arbitrator shall be final and shall not be
subject to vacation or modification. Judgment on the award made by the arbitrator
may be entered in any court having jurisdiction over the parties. If either party fails
to comply with the arbitrator's award, the injured party may petition the circuit
court for enforcement. The parties agree that either party may bring claims against
the other only in his/her or its individual capacity and not as a plaintiff or class
member in any purported class or representative proceeding. Further, the parties
agree that the arbitrator may not consolidate proceedings of more than one person's
claims and may not otherwise preside over any form of representative or class
proceeding. The parties shall share the cost (not any attorneys' fees) of arbitration
equally. In the event a party fails to proceed with arbitration as required herein,
unsuccessfully challenges the arbitrator's award, or fails to comply with the
arbitrator's award, the other party is entitled to costs of suit, including a reasonable
attorney's fee for having to compel arbitration or defend or enforce the award.
Binding Arbitration means that both parties give up the right to a trial by a jury or to
use the court system except to enforce this section. It also means that both parties
give up the right to appeal from the arbitrator's ruling except for a narrow range of
issues that can or may be appealed. It also means that discovery may be severely
limited by the arbitrator. This section and the arbitration requirement shall survive
any termination.
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K. Non-Exclusive Remedy. Except as expressly set forth in this Agreement, the exercise
by either party of any of its remedies under this Agreement will be without prejudice
to its other remedies under this Agreement or otherwise.
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L. Force Majeure. Neither party will be responsible for any failure or delay in its
performance or service under this Agreement (except for any payment obligations
for services already rendered) due to causes beyond its reasonable control, which
may include, by way of illustration but not limitation, network failures, malicious
cyberattacks, acts of civil or military authorities, pandemics, epidemics, fires,
interruptions in third party telecommunications, Internet equipment, servers or
other third party services (e.g., cloud hosting providers), labor disputes, strikes,
lockouts, shortages of or inability to obtain labor, energy, raw materials or supplies,
war, terrorism, riot, acts of God or governmental action. Notwithstanding the
foregoing, each party affected by a force majeure shall use its commercially
reasonable efforts to perform during the period of such event or circumstance, and
in any event shall promptly perform upon the cessation of such event or
circumstance. Promptly upon becoming aware of force majeure causing a delay in
performance or preventing performance of any obligations imposed by this
Agreement (and the termination of such delay), the party being delayed or prevented
from performing shall give written notice to the other party giving the details of the
event, including particulars of the actual event, and if applicable, estimated
continuing effects of such force majeure event on the obligations of the party. If such
an event of force majeure continues for thirty (30) days, then either party may
terminate this Agreement with no penalties or damages, except for Client’s
obligation to pay any undisputed amounts owed.
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M. Conflict. To the extent there is any inconsistency or conflict between this Agreement
and an Order or any exhibit or attachment, such Order, exhibit or attachment shall
control.
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N. Counterparts. This Agreement may be executed in counterparts, each of which will
be deemed an original, but all of which together will constitute one and the same
instrument. A facsimile or electronic delivery of the signature page hereto shall be
deemed an original for all purposes hereof.
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O. Notices. Any notice, request, designation or other communication required or
permitted to be given hereunder shall be in writing and may be given by personal
delivery regular mail, overnight mail, facsimile or email, and shall be deemed
sufficiently given if delivered or addressed to parties at the respective addresses set
forth below, or to such other addresses as may be designated by a party in writing.
All notices shall be deemed received when (i) delivered personally; (ii) three (3)
business days following deposit in the mail, postage prepaid; or (ii) one (1) day after
deposit with a commercial express courier specifying next day delivery, with written
verification of receipt.
Name: Triple Verify
Attn: Legal Department
Address: 777 N Jefferson St Suite 408
City, State, Zip: Milwaukee, WI 53202
E-mail: [email protected]
MASTER SERVICES AGREEMENT ADDENDUMS
The Product addendums linked below (each a "Product Addendum") provide additional terms applicable
to the use of, and access to, the applicable Products available within Company's Platform subject to the
terms of an executed Order. Any such Product Addendum linked below is hereby incorporated into the
terms of the Master Services Agreement provided herein.