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Terms & Conditions

Familiarize yourself with the policies governing the use of Triple Verify services, ensuring a secure and satisfactory experience for all users.

Triple Verify Terms Of Service

Since nobody enjoys reading these things, we’re including short blurbs of text to help you understand what each section is about. You should still read the whole thing since this is only a comment and the Terms are the binding document you’re agreeing to if you have a Triple Verify account. But we’re not judging.

Thank you for visiting Triple Verify! Please read the following information carefully. PLEASE PAY CLOSE ATTENTION TO THE PROVISIONS COVERING AUTOMATIC RENEWAL OF SERVICES AND CHANGE OF THESE TERMS OF SERVICE. These Terms of Service govern your access to and use of all Triple Verify Services. This is a binding agreement. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF SERVICE, DO NOT ACCESS OR USE THE WEBSITE OR OUR SERVICES. BY ACCESSING OR USING THE WEBSITE AND OUR SERVICES, YOU AGREE TO BE BOUND BY THE TERMS OF SERVICE. References to ‘you’ in these Terms of Service indicate a person who created Triple Verify account and/or whose payment method is charged.

We may change these Terms of Service from time to time. We will post a notice on the Triple Verify Site any time these Terms of Service have been amended or updated. It is your responsibility to review these Terms of Service periodically, and if at any time you find these Terms of Service unacceptable, you must immediately leave the Triple Verify Site and cease all use of our Services.

When you agree to use our Services, which includes, but is not limited to: the use of our servers, routers, IP addresses, protocols, add-ons, software, applications, extensions, and other equipment, as well as any updates thereof, you agree to accept these Terms.

1. What services does Triple Verify provide?

A data breach monitoring service designed identify if your private information has been leaked.

Triple Verify provides up-to-date knowledge about company data breaches and whether your information has been compromsied. This immediate knowledge combined with ongoing monitoring for new breaches is what comprises the service made available to you by Triple Verify.

We don’t collect logs or any other information that’d let us identify you. The only things we do collect are strictly necessary to provide you with our services. If you are using the Dedicated IP service, your online activities could be traced back to your account information as this IP is tied to your email address. However, you may choose using an anonymous Dedicated IP option which will result in a removal of all the information we have in our database about your Dedicated IP address. You can find more details about that in the Privacy Policy.

No-logs Policy is one of the most important features of our Services. It means your activities are not in any way logged, retained, or transferred to third parties when you connect to our Services. We do not collect any information about what you do online (your visited IP addresses, browsing history, session information, used bandwidth, connection time stamps, network traffic or any other similar data). We can ensure such policy as we are based in the jurisdiction, which does not require data storage or reporting, and processes related to provision of our Services are automated. Moreover, only very limited user data collected from or provided by you is processed in order to provide Services to you. To prevent service abuse, our servers store your user ID and/or IP address, and connection time stamps, but this information is automatically deleted within 15 minutes after termination of your session.

Please note that if you use a dedicated IP address (a unique internet protocol address assigned exclusively to you), it will encrypt your internet traffic and hide your real IP address and virtual location. However, since it’s tied to your email address, certain online activities can be traced back to your account information as far as you don’t select an anonymous Dedicated IP option after the Dedicated IP installation process. Anonymous Dedicated IP option removes any information we have in our database about your Dedicated IP address. Therefore, after you choose this, you will have to manually set up new devices and retain your own information as we will not have any links about who and how uses your Dedicated IP address.

More information on what information is collected about you and how it is used can be found in our Privacy Policy at https://tripleverify.com/privacy

No shady stuff, please.

We do not approve any unlawful, illicit, criminal or fraudulent activities committed by using Triple Verify Services. As we are not logging any information about your activities, you are using the Triple Verify Services at your own responsibility. Triple Verify will not be liable in any way or form for illegal actions done by you arising through or from the use of our Services.

2. Do I have to create an account?

Yup. And you’re responsible for it.

In order to use the Triple Verify Services, you will be asked to set up an account. You are solely responsible for all usage or activity on your account including, but not limited to, use of the account by any person who uses your account, with or without authorization, or who has access to any computer on which your account resides or is accessible.

3. What happens if I share or lose my account information?

Please take care of your information. If you tell us about losing it right away, we may be able to help you out.

If you open an account to use or access the Services, you must complete the registration process by providing the complete and accurate information requested on the registration form. You will be asked to provide an e-mail address and password. You are entirely responsible for maintaining the confidentiality of your password. You may not sell, or trade that Account to any other person.

You agree to notify us immediately of any unauthorized use of your account, e-mail address, or password. We are not liable for any loss that you or any third party incur as a result of someone else using your password, either with or without your knowledge. We reserve the right to terminate your account at any time.

4. What if I don't see my data?

While rare and unlikely, please note there is a small chance of data misattribution. The results you see are, in most cases, accurate. But further investigation into the listed companies and the data that was breached is still highly encouraged and recommended. 4. What is Triple Verify payment, automatic renewal and refund policy?

To keep you secured, Triple Verify Services renew automatically. You can cancel automatic renewal at any time.

Paid Triple Verify Services renew automatically at the end of each service period and your chosen payment method is charged again, unless you decide to cancel your automatic payments before the automatic renewal. By entering your payment details you agree with the automatic renewal. We will inform you in advance by email about the automatic renewal of your subscription (if it is longer than one month).

We will send the first receipt for your purchased Services to your email. All later receipts will be sent to your Triple Verify account (to see those receipts please log in to your account, click on “My account”, select “Subscriptions” and then see the receipts in the “Invoices & receipts” section).

Triple Verify may change the price for the subscriptions, including recurring subscription fees, or other subscription terms from time to time and will communicate any price or other changes to you in advance. Subject to applicable law, you accept the new price and terms by continuing to use the Services after the changes take effect. Please see currently applicable recurring subscription fees here.

We can refund you on the basis of our 30-day money-back guarantee if you have not activated your account. Once an account has been activated/accessed, money-back-guarantee is void even if within the 30-day window. We offer an immediately accessible data information service. As such we cannot offer a refund once this information has been accessed/viewed. If for some reason you are not able to activate your account and wish to request a refund, please contact us at [email protected].

Our services are non-contractual. You may opt to cancel at any time with zero fees or penalties. If you cancel after a charge, you'll retain access until the next billing cycle.

As a rule, you have no right to claim a refund after the period of 30 days from the purchase has passed or if you have activated and accessed your account.

You have a right to delete your account at any time, however, deleted accounts will not be refunded for the unused part of the ongoing service period.

If you decide to use an anonymous Dedicated IP option which can be selected after the installation of your Dedicated IP, this will cause a removal of all the information we have in our database about your Dedicated IP address. Taking that into account, we will no longer be able to grant you a refund, as we will not have any possibility to establish any links between you and a particular Dedicated IP.

We reserve the right not to issue refund in the event of a breach of these Terms.

Any fees charged by Triple Verify are exclusive of taxes. Nevertheless, we may calculate and add taxes or duties, including, but not limited to VAT, GST and other taxes or fees under laws applicable to you at the time of purchase.

5. What age do I have to be to use this Website or your Services?

18 or older.

Triple Verify is not intended for users under the age of 18. Such users are expressly prohibited from submitting any of their information to us, and from using portions of the Website and our Services for which registration is required. If any information is submitted by such users, it will not be collected or retained.

6. How do I comply with intellectual property laws?

All the stuff that’s on our site (or our apps) belongs to Triple Verify. Let’s keep it that way.

To access and use our Services, you will be required to register and confirm account activation. Below see the terms and conditions applicable to the use of the Service. Pursuant to these Terms, Service means any mobile and desktop web application and any other software (including any releases, updates, enhancements, or revisions) and any documentation that accompanies or is made available in connection with such service or software provided by us to you for your use of the Services. When accessing the Website or using our Services, you agree to obey the law and to respect the intellectual property rights of others. Your use of the Website or our Services is at all times governed by and subject to laws regarding copyright ownership and use of intellectual property.

Subject to these Terms we grant you a limited, revocable, non-exclusive, personal, non-transferable, non-sublicensable, non-assignable, fixed-term license (the “License”) to use our Service on a compatible device that you own or control. No other right or license, express or implied, of any kind is granted to you hereunder with respect to the Services and/or Software. You shall not also build a product using similar ideas, features, functions, or graphics of the Service/Websites or copy any ideas, features, functions, or graphics of the Services/Websites.

The Service, used pursuant to these Terms is licensed, not sold, and you receive no title to or ownership of any copy, or of the Service itself, or even more so of the Services and Websites. You receive no rights to the Service other than those specifically granted in Section 6 of these Terms. We and/or our licensors retain all right, title and interest in and to the Services, Software, Websites, and any portion thereof. All rights are reserved unless otherwise explicitly expressed. You are forbidden from registration, adoption, or any other use of trademarks, trade names, symbols, or signs that are either identical or confusingly similar to any trademarks owned by Triple Verify and/or its affiliated companies.

You hereby grant Triple Verify and/or its affiliated companies a perpetual, irrevocable, worldwide license to use Feedback (as defined below) you communicate to us without reimbursement or compensation, without any obligation to report on such use, and without any other restriction. You waive (or agree not to enforce) any and all rights that may now or in future exist (including moral and equivalent rights) in Feedback. (“Feedback” refers to any recommendation, idea, proposal, suggestion, feedback, review, or other input related to our Services, Software, Websites).

7. What activities are prohibited?

Don’t do anything that can get you in trouble when you use Triple Verify. Please.

By using our Services, you shall not:

Use our Services for any illegal use, such as transmitting any illegal material that would constitute a criminal offense as per the local, state, national or international law or regulation; Present the Service so that it appears to be made available by any third party, access the Service in bulk, scrape, redistribute, resell or make the Services available to any third party in any way; Transfer or use the Services except as expressly authorized under these Terms of Service or by Triple Verify, copy, disassemble, reverse engineer or decompile, modify or alter any part of the Services. You may not use any part of the Service in any manner that competes with Triple Verify, as solely determined by Triple Verify; Interfere with or disrupt the integrity or performance of the Service; Attempt to gain unauthorized access to the Service or its related systems or networks; Misrepresent or to act on behalf of others; Use the Service for anything other than lawful purposes; Distribute copyright-protected material through our servers; Take any action that results in an unreasonable load on Triple Verify’s infrastructure; Use any 3rd party software to interfere with or attempt to interfere with the Services; Exploit or attempt to exploit our refund policy; Otherwise infringe or circumvent these Terms; You shall at all times abide by all applicable local, state, national and foreign laws, treaties and regulations in connection with your use of the Services, including those related to data privacy, international communications and the transmission of technical or personal data.

If Triple Verify is contacted with a complaint regarding or arising from your use of the Services or independently detects a breach of these Terms, Triple Verify may deem your usage in violation of these Terms and terminate your account or limit and/or suspend the provision of the Services without notice.

Our Services (products) may be subject to the U.S. and European Union export and re-export control laws and regulations or similar laws applicable in other jurisdictions, including the Export Administration Regulations (“EAR“) maintained by the U.S. Department of Commerce. You also warrant that you are (a) not located in any country to which the European Union, the United Kingdom, the U.S. or other relevant jurisdiction has embargoed goods or has otherwise applied any economic sanctions, which would forbid or limit the use, import, export, sale of, or payment for the Services; and (b) not a denied party as specified in any applicable export or re-export laws or regulations or similar laws applicable in relevant jurisdictions or otherwise listed on any list of prohibited or restricted parties as administered by the Office of Foreign Control of the U.S. Department of the Treasury (“OFAC“), the U.S. Department of State, the United Nations Security Council, the European Union, His Majesty's Treasury of the United Kingdom, or other relevant sanctions authority (“Sanctions Authorities”). You agree to comply with all applicable export and re-export control laws and regulations, including without limitation the EAR and trade and economic sanctions maintained by OFAC as it may be applicable to you. Specifically, you agree not to - directly or indirectly - use, sell, export, re-export, transfer, divert, release, or otherwise dispose of any Services, including products, software, or technology (notwithstanding products derived from or based on such technology) received under these Terms of Service to any destination, entity, or person or for any end-use prohibited by the applicable export control laws, trade and economic sanctions maintained by Sanctions Authorities or any applicable laws or regulations without obtaining any required prior authorization from the competent government authorities as required by those laws and regulations.

Triple Verify is committed to provide the best possible experience of using the Services to all our users. This includes making sure that every user of our Services gets the full experience from their chosen plan. To deliver on this commitment, we have implemented an automated infrastructure maintenance system which continuously manages our network capacity.

Our Fair Usage Policy manages inappropriate use of our Services and guarantees that the Services can be used fairly by everyone. Under the Fair Usage Policy, we reserve the right to enable limits of an immoderate number of simultaneously connected devices in our network maintenance system in order to make sure that none of our users are affected by potentially deteriorated quality of the Services.

8. Does Triple Verify link to any third party sites?

Yes. So, click all the links leading out of Triple Verify responsibly.

Triple Verify may link to or be linked from other websites that are not maintained by, or related to, Triple Verify. Triple Verify does not endorse, and is not responsible for, the content of any of those third-party websites. You acknowledge that Triple Verify has not reviewed and does not endorse the content of all sites linked to from this Website and is not responsible for the content or actions of any other sites linked to from this Website. We do not promise that the contents of any linked sites are accurate, compliant with local, state or federal law, including any intellectual property laws. Your use of any linked site is at your own responsibility and you assume all responsibilities and consequences resulting from such reliance.

10. Disclaimers and Limitations on Liability.

We try to make sure everything’s always error-free, but to err is human. You agree not to hold any grudges about that.

Triple Verify PROVIDES ITS WEBSITE AND SERVICES TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. Triple Verify cannot guarantee that the Services or its content is error free and makes no representations about the technical accuracy or functionality of the Services or that the content is accurate, error free or up to date. Actual service coverage, speeds, locations and quality may vary. Your hereby expressly agree and acknowledge that Antivirus complies with the current industry standard of software technology and that it is impossible under any currently available technology for any application to identify and eliminate one hundred percent of all malware. Triple Verify makes no representations – your use of the Services is your sole responsibility. Our Services may be updated, modified, suspended or interrupted at any time without any notice or liability.

Triple Verify AND ITS AFFILIATES, SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTIES FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ALLEGEDLY SUSTAINED ARISING OUT OF YOUR USE OF THE SERVICES, ANY THIRD PARTY COMPUTER SOFTWARE PROVIDED TOGETHER WITH THE SERVICES, THE SALE OR PURCHASE OF ANY GOODS OR MERCHANDISE, YOUR ACCESS TO OR INABILITY TO ACCESS THE WEBSITE OR OUR SERVICES, INCLUDING FOR VIRUSES ALLEGED TO HAVE BEEN OBTAINED FROM THE SERVICES, YOUR USE OF OR RELIANCE ON THE WEBSITE OR OUR SERVICES, INFORMATION OR MATERIALS AVAILABLE ON THE WEBSITE, REGARDLESS OF THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.OUR TOTAL AGGREGATE LIABILITY IN ANY CASE SHALL NOT EXCEED YOUR TOTAL AMOUNT PAID FOR THE SERVICES.

You hereby agree to release service provider, its affiliates and third-party service providers, and each of their respective directors, officers, employees, and agents from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed (“claims”), arising out of or in any way connected with your use of this Website or our Services.

11. Indemnity.

If something goes wrong (it won’t), you agree not to hold Triple Verify liable.

You agree to indemnify, defend, and hold harmless Triple Verify, its affiliates, officers, directors, employees, consultants, agents, and representatives from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the Website or our Services, your violation of these Terms of Service, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity.

12. What governing law applies?

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Triple Verify operates.

13. Online dispute resolution.

If you have any issues with Triple Verify Services, let’s chat. But, you have other options too.

If you have any issues or questions regarding Triple Verify Services, you are always welcome to reach out to us simply at [email protected]. Also, if you are an EU resident, you are entitled to address any dispute with Triple Verify through an internet platform for online dispute resolution established by the European Commission which may be found at http://ec.europa.eu/consumers/odr/. Our email for the purposes of this platform is the same – [email protected].

14. Whom should I contact with questions or concerns?

We’re always happy to chat with you via email!

If you have any questions or comments relating to Triple Verify Services or this Terms of Service send an email to [email protected].

15. When was the Terms of Service last updated? It’s essential to keep up with the updates if there are any.

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